Privacy Policy

Introduction

Welcome to Brandhorse™ ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

• Register for an account
• Sign up for workshops or events
• Request a brand audit
• Subscribe to our newsletter
• Participate in community discussions
• Purchase products or services
• Contact us for support

This information may include: name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring URLs and pages viewed
• Time and date of visits
• Clickstream data

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and managing your account
• Sending you confirmations, updates, and administrative messages
• Responding to your inquiries and providing customer support
• Sending marketing communications (with your consent)
• Analyzing usage patterns to improve user experience
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Facilitating community interactions and discussions

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure hosting infrastructure via Supabase
• Regular backups and disaster recovery procedures

Your data is stored on secure servers provided by Supabase. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We use third-party service providers to help us operate our business and provide services to you:

• Supabase: Database and authentication services
• Stripe: Payment processing
• Resend: Email delivery services
• Google Analytics: Website analytics (if applicable)

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data portability: Request transfer of your data to another service
• Withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@brandhorse.com.

GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests (where not overridden by your rights)

CCPA Compliance (California Users)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to delete personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information to third parties.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: