Tech Support
Tech Support
Our dedicated tech support service provides timely assistance for all your website-related issues. From troubleshooting technical problems to answering queries about your hosting or website functionality, our expert team is available to ensure smooth operations.
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Level of Effort
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Points per Hour
1.0
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Complexity
Low
How it works
brandhorse Points per hour is a flexible system where services are assigned point values based on complexity: 1 point for low complexity, 1.25 points for medium complexity, and 1.5 points for high complexity tasks.
Our Creative Workflow
Ensuring Your Project's Success
At Brandhorse, our 4D methodology™ is the cornerstone of every project, whether it’s a one-time service, a comprehensive brand overhaul, or a monthly subscription. Our process is meticulously designed to ensure that every aspect of your project is strategically crafted for success.
discovery
Diagnosing the problem and understanding its impact on your website's functionality.
Design
Identifying the root cause of the issue.
Development
Working through the steps to resolve technical issues.
Deployment
Final testing to ensure all systems are working post-resolution.
Regardless of project scale, these four phases—Discovery, Design, Development, and Deployment—are crucial for delivering outcomes that meet immediate needs and ensure long-term success. While the depth of each phase may vary for returning clients, our commitment to quality and thoroughness remains unwavering.